These Terms of Service ("Terms") govern your access to and use of the Kenegdo mobile application, website, and related services at kenegdo.app (collectively, the "Service"). The Service is operated by Kenegdo ("Kenegdo," "we," "us," or "our").
By creating an account, accessing the Service, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not create an account or use the Service.
1. Eligibility
You may use the Service only if you:
- Are at least 18 years old;
- Can form a legally binding contract with Kenegdo;
- Are legally permitted to use the Service under applicable law;
- Have not previously been suspended or removed from the Service unless we have given written permission to return;
- Have not been convicted of, pleaded no contest to, or been subject to a court order involving a serious violent, stalking, harassment, fraud, exploitation, or safety-related offense; and
- Agree to comply with these Terms and all applicable laws.
We may request information to verify eligibility. We may suspend or terminate an account if we reasonably believe a user does not meet these requirements.
2. Account Registration and Security
- You must provide accurate, current, and complete information and keep it updated.
- You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
- You may not share, sell, transfer, or assign your account without our written consent.
- You must notify us promptly at support@kenegdo.app if you suspect unauthorized access or use.
- We may reject, suspend, reclaim, or remove usernames, profiles, or accounts that violate these Terms or create risk for Kenegdo or others.
3. Nature of the Service
Kenegdo provides tools for intentional relationship discovery, compatibility review, connection requests, and related communication. Kenegdo does not guarantee introductions, compatibility, relationship outcomes, user availability, user identity, user intentions, or user conduct.
Any matching, scoring, suggestions, prompts, or compatibility outputs are informational and may be incomplete, inaccurate, or based on information provided by users. You are responsible for your own decisions and interactions.
Kenegdo is not a professional advisor, counseling service, background-check company, emergency service, or guarantor of user safety.
4. User Conduct
4.1 You Agree To
- Use the Service only for lawful, respectful, and genuine relationship-seeking purposes.
- Treat other users with dignity and respect.
- Provide truthful information and promptly update inaccurate information.
- Respect other users’ boundaries, decisions, privacy, and communications.
- Use reporting and blocking tools when appropriate.
- Comply with all applicable laws and these Terms.
4.2 You Agree Not To
- Provide false, misleading, deceptive, or fraudulent information.
- Harass, bully, threaten, intimidate, stalk, exploit, defame, or harm another person.
- Request, solicit, send, or receive money, gifts, financial account information, or payment credentials from other users through the Service.
- Use the Service for advertising, solicitation, recruiting, political campaigning, spam, chain letters, contests, promotions, or commercial activity without our written permission.
- Impersonate any person or entity or misrepresent your identity, affiliation, age, background, intent, or relationship status.
- Post or transmit obscene, graphic, degrading, exploitative, hateful, violent, threatening, unlawful, or otherwise inappropriate content.
- Post content that promotes discrimination, hatred, or violence against protected groups or individuals.
- Upload viruses, malware, harmful code, or content designed to disrupt, damage, or gain unauthorized access to systems or data.
- Use bots, scrapers, crawlers, data-mining tools, automated accounts, or other unauthorized tools to access, copy, index, or interact with the Service.
- Reverse engineer, decompile, interfere with, bypass, or attempt to compromise the Service, security measures, rate limits, or access controls.
- Collect, publish, or misuse another user’s information without permission.
- Encourage, assist, facilitate, or engage in illegal, harmful, abusive, or unsafe activity.
5. User Content
"User Content" means any content, information, photos, text, profile details, communications, feedback, or materials you submit, upload, transmit, or otherwise make available through the Service.
You are solely responsible for your User Content. You represent and warrant that you own or have all rights necessary to submit your User Content and that your User Content does not violate these Terms, applicable law, or any third-party rights.
You grant Kenegdo a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to host, store, reproduce, display, perform, adapt, modify, distribute, and otherwise use your User Content solely to operate, provide, secure, promote, and improve the Service, subject to our Privacy Policy and applicable law.
We may review, screen, remove, restrict, or refuse to display User Content at any time and for any reason, including if we believe it violates these Terms, creates risk, or may harm Kenegdo, users, or others. We have no obligation to monitor all User Content.
6. Safety, Interactions, and Reporting
You are solely responsible for your interactions with other users, online and offline. Kenegdo may provide safety features, reporting tools, moderation, or verification features, but these tools do not guarantee safety, identity, background, intentions, or conduct.
- Do not share financial account information, passwords, verification codes, or sensitive documents with other users.
- Use caution before meeting anyone in person. Consider meeting in a public place and telling someone you trust where you are going.
- Stop communicating with anyone who pressures you, threatens you, asks for money, or makes you uncomfortable.
- Report concerning behavior through the Service or by emailing support@kenegdo.app.
We may investigate reports and take action in our discretion, including warning, removing content, limiting features, suspending accounts, terminating accounts, preserving records, or reporting to authorities when appropriate or required by law.
7. Subscriptions, Trials, and Payments
The Service may include free features, paid features, subscriptions, trials, promotions, or in-app purchases. Pricing, billing periods, features, and renewal terms will be disclosed at or before purchase.
- You authorize Kenegdo, the applicable app store, or payment processor to charge all fees, taxes, and other amounts associated with your purchase.
- Subscriptions renew automatically unless cancelled before the renewal date, as described at purchase or by the applicable app store or payment processor.
- You are responsible for cancelling through the same platform or method used to purchase, unless we provide another cancellation method.
- Fees are non-refundable except where required by law or expressly stated at purchase.
- We may change prices or features with reasonable notice where required. Changes may take effect at the next billing period or as otherwise allowed by law.
8. Intellectual Property
The Service, including software, designs, text, graphics, logos, names, trademarks, service marks, icons, images, audio, video, features, and content provided by Kenegdo, is owned by Kenegdo or its licensors and is protected by intellectual property and other laws.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose. You may not copy, modify, distribute, sell, lease, reverse engineer, create derivative works, or exploit any part of the Service except as expressly permitted by us in writing.
9. Feedback
If you provide ideas, suggestions, improvements, or feedback, you grant Kenegdo a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation to you.
10. Third-Party Services
The Service may integrate with or link to third-party services, including authentication providers, app stores, payment processors, analytics providers, hosting providers, and other tools. We do not control third-party services and are not responsible for their content, policies, practices, availability, or security. Your use of third-party services may be governed by their own terms and privacy policies.
11. Account Suspension and Termination
We may suspend, restrict, or terminate your account or access to the Service at any time, with or without notice, if we believe you violated these Terms, created risk, caused harm, exposed Kenegdo or others to liability, provided false information, misused the Service, or if we discontinue the Service.
You may delete your account through the Service where available or by contacting us. Upon termination, your right to use the Service stops immediately. Sections that by their nature should survive termination will survive, including Sections 5, 8, 9, 12 through 18, and any payment obligations incurred before termination.
12. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, OR ERROR-FREE OPERATION.
KENEGDO DOES NOT WARRANT OR GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, FREE OF HARMFUL COMPONENTS, OR THAT ANY USER CONTENT, MATCHING OUTPUT, INTRODUCTION, COMMUNICATION, PROFILE, VERIFICATION, OR USER CONDUCT WILL BE ACCURATE, SAFE, RELIABLE, COMPLETE, OR SUITABLE FOR YOU.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KENEGDO AND ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, PERSONAL INJURY, EMOTIONAL DISTRESS, OR DAMAGES ARISING FROM USER CONDUCT OR OFFLINE INTERACTIONS, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KENEGDO’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO KENEGDO FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) $100.
Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, the limitations apply to the maximum extent permitted by law.
14. Indemnification
You agree to defend, indemnify, and hold harmless Kenegdo and its owners, officers, directors, employees, contractors, agents, affiliates, service providers, and licensors from and against all claims, demands, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
- Your access to or use of the Service;
- Your User Content;
- Your interactions with other users or third parties;
- Your violation of these Terms or applicable law;
- Your violation, misappropriation, or infringement of another person’s rights; or
- Your fraud, misconduct, negligence, or willful misconduct.
15. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement below.
16. Dispute Resolution; Arbitration; Class Action Waiver
16.1 Informal Resolution
Before filing a claim, you and Kenegdo agree to try to resolve the dispute informally. The party raising a dispute must send written notice describing the dispute and requested relief to support@kenegdo.app. The parties will have 30 days to attempt resolution unless a longer period is mutually agreed.
16.2 Binding Individual Arbitration
Except for claims that may be brought in small claims court and claims seeking injunctive or equitable relief for intellectual property misuse, unauthorized access, or security abuse, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules.
16.3 No Class Actions
YOU AND KENEGDO AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any class or representative proceeding unless both parties agree in writing.
16.4 Jury Trial Waiver
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND KENEGDO WAIVE ANY RIGHT TO A JURY TRIAL.
17. Changes to the Service or Terms
We may modify, suspend, or discontinue all or part of the Service at any time. We may update these Terms from time to time. If changes are material, we will provide notice as required by law, such as by updating the effective date, sending an email, or providing in-app notice. Your continued use of the Service after changes become effective means you accept the updated Terms.
18. Miscellaneous
- These Terms, together with the Privacy Policy and any additional terms presented to you, are the entire agreement between you and Kenegdo regarding the Service.
- If any provision is found unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be enforced to the maximum extent permitted by law.
- Our failure to enforce a provision is not a waiver of our right to do so later.
- You may not assign these Terms without our written consent. We may assign these Terms as part of a merger, acquisition, reorganization, sale of assets, or by operation of law.
- Headings are for convenience only and do not affect interpretation.
- Notices to you may be sent by email, in-app notice, posting on the Service, or other legally acceptable means.
19. Contact
Kenegdo
support@kenegdo.app