These Terms of Service ("Terms") govern your access to and use of the Kenegdo mobile application, website, and related services at kenegdo.app, app.kenegdo.app, waitlist.kenegdo.app, and associated domains (collectively, the "Service"). The Service is operated by Kenegdo ("Kenegdo," "we," "us," or "our").
By creating an account, accessing the Service, browsing profiles, or suggesting a match, you agree to these Terms and to our Privacy Policy. If you do not agree, do not create an account or use the Service.
1. Eligibility & Authority
You may use the Service only if you meet all of the following requirements:
- Are at least 18 years of age;
- Possess the legal capacity to form a binding contract with Kenegdo;
- Are legally permitted to access and use the Service under all applicable local, state, national, and international laws;
- Are using the Service for genuine Jewish shidduch discovery and marriage-seeking purposes, or to thoughtfully help an Orthodox single friend, sibling, or family member find a spouse;
- Have not previously been suspended, banned, or removed from the Service by Kenegdo;
- Have never been convicted of, pleaded no contest to, or been subject to a court order involving a felony, sexual offense, stalking, harassment, domestic abuse, violence, or financial fraud; and
- Agree in full to comply with these Terms, our Privacy Policy, and all applicable laws.
If you are using the Service on behalf of or to help a single friend or family member ("Helper" or "Suggestor"), you represent and warrant that you personally know the individual for whom you are searching, that they are single and marriage-seeking, and that you have their permission or a good-faith, respectful basis to suggest an introduction without violating their privacy or wishes. We may request verification of eligibility at any time and may suspend or terminate accounts that fail to meet these requirements.
2. Account Registration, User Roles, and Security
The Service accommodates two primary user flows:
User Roles
- Singles seeking marriage who create and manage their own private profile; and
- Helpers, Friends, Family Members, or Community Matchmakers (Shadchanim) who browse compatibility on behalf of someone they know and suggest shidduchim.
Account Responsibilities
- You must provide accurate, current, and complete information during registration and keep it updated at all times.
- You are solely responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.
- You may not share, sell, transfer, or assign your account or credentials to any third party without our prior written consent.
- You must notify us promptly at support@kenegdo.app if you suspect any unauthorized access, loss, or security compromise.
- Kenegdo reserves the right to reject, suspend, reclaim, or remove usernames, profiles, or accounts that violate these Terms or create legal risk.
3. Nature of the Platform & The Friends Model
Kenegdo provides technology tools for intentional relationship discovery, compatibility evaluation, shidduch suggestions by friends and matchmakers, connection requests, and related communication.
Autonomy of Singles: Singles retain sole and absolute discretion over their shidduch process. A suggestion made by a friend, family member, or shadchan is simply an idea for consideration. The single chooses whether to explore, accept, or decline any suggestion. No user is ever obligated to communicate with or meet any suggested candidate.
Informational Tool, No Guarantees: Any matching, compatibility traits, filters, prompts, or suggestions are informational and are based on self-reported user information. Kenegdo does not conduct criminal background checks or verify user claims beyond basic screening tools, and does not guarantee introductions, compatibility, communication, user identity, character, intent, conduct, or marriage outcomes. You are solely responsible for your own decisions and due diligence.
Kenegdo is not a professional counseling service, medical provider, background-check agency, or guarantor of user safety.
4. User Conduct & Third-Party Suggestions
4.1 You Agree To:
- Use the Service only for lawful, respectful, and genuine relationship-seeking and shidduch purposes.
- Treat other users and their families with dignity, modesty, and respect (kavod habriyot).
- Provide truthful information and promptly update inaccurate information.
- When suggesting a shidduch for a friend, provide honest, thoughtful reasons why you see a potential fit.
- Respect other users’ boundaries, decisions, privacy, and preferences, including immediately accepting any decision to decline a suggestion or end communication.
- Use reporting and blocking tools when appropriate, and notify us of any concerning conduct.
- Comply with all applicable laws and these Terms.
4.2 You Agree Not To:
- Provide false, misleading, deceptive, or fraudulent information on your profile or in any suggestion.
- Impersonate any person or entity or misrepresent your identity, relationship status, or affiliation.
- Create unauthorized profiles for others or submit suggestions for individuals without a bona fide relationship.
- Harass, bully, threaten, intimidate, stalk, exploit, defame, or pressure another person into accepting a date or suggestion.
- Screenshot, scrape, record, copy, leak, publish, or publicly distribute another user's profile information, photos, notes, or communications seen on the Service.
- Request, solicit, send, or receive money, gifts, financial account information, or payment credentials from other users through the Service.
- Use the Service for advertising, commercial solicitation, recruiting, spam, chain letters, or promotions without our prior written permission.
- Post or transmit obscene, graphic, sexually explicit, hateful, violent, threatening, unlawful, or otherwise inappropriate content.
- Upload viruses, malware, harmful code, or tools designed to disrupt or gain unauthorized access to systems or data.
- Use bots, scrapers, crawlers, or automated tools to access, harvest, copy, or index any part of the Service.
- Reverse engineer, decompile, interfere with, bypass, or compromise security measures, rate limits, or privacy controls.
- Encourage, assist, facilitate, or engage in illegal, harmful, abusive, or unsafe activity.
5. User Content, Modesty & Profile Privacy
"User Content" means any content, shidduch resumes, traits, photos, text, profile details, notes, suggestions, communications, feedback, or materials you submit, upload, or transmit through the Service.
You are solely responsible for your User Content. You represent and warrant that you own or have all rights necessary to submit your User Content and that it does not violate these Terms, applicable law, or any third-party privacy or intellectual property rights.
You grant Kenegdo a non-exclusive, worldwide, royalty-free license to host, store, display, adapt, and use your User Content solely to operate, provide, secure, and improve the Service, subject to our Privacy Policy and applicable law.
Controlled Exposure & Modesty: Kenegdo is built around privacy by default. Singles' profiles are presented with relevant compatibility context while protecting direct contact details and identifying information until mutual readiness is established. You agree not to circumvent or attempt to defeat these privacy protections.
We may review, moderate, screen, remove, restrict, or refuse to display User Content at any time and for any reason, including if we believe it violates these Terms or creates legal risk. We have no obligation to monitor all User Content.
6. Safety, Interactions, and In-Person Meetings
- Never share financial account details, passwords, government IDs, or sensitive financial information with other users.
- Always exercise prudence when meeting in person: arrange your own transportation, meet in a public place, and inform a family member or trusted friend where you are going.
- In Orthodox shidduchim, conduct your own independent reference inquiries and due diligence before making significant personal decisions.
- Stop communicating immediately with anyone who pressures you, asks for money, or makes you uncomfortable.
- Report concerning, suspicious, or abusive behavior through the Service or by emailing support@kenegdo.app.
You are solely responsible for your interactions with other users, online and offline. Kenegdo provides privacy controls and reporting tools, but these tools do not guarantee the background, character, identity, or conduct of any user.
7. Subscriptions, In-App Purchases, and Payments
- You authorize Kenegdo, the applicable app store, or payment processor to charge all fees and taxes associated with your purchase.
- Subscriptions automatically renew unless cancelled before the renewal date through the same platform or store used to subscribe.
- Fees are non-refundable except where required by law or expressly stated at the time of purchase.
- We may modify subscription prices or features with reasonable advance notice as permitted by law.
The Service may include free features, paid features, subscriptions, or optional premium tools. Pricing, billing intervals, features, and renewal terms will be clearly disclosed at or before purchase.
8. Kenegdo Shidduch Reward Program (Engagement Incentive)
Kenegdo may offer a monetary reward program ("Shidduch Reward Program") to encourage friends, family members, and community matchmakers to thoughtfully suggest shidduch connections that lead to marriage. By participating in or claiming a reward under the Shidduch Reward Program, you agree to the following terms:
8.1 Program Nature & Discretion
The Shidduch Reward Program is a discretionary incentive program offered by Kenegdo to foster community matchmaking. Kenegdo reserves the right to modify, suspend, or terminate the program, or update reward amounts and qualifying terms, at any time in its sole discretion.
8.2 Suggestor Eligibility
To be eligible to earn a shidduch reward, the suggestor must: (a) be at least 18 years of age and legally eligible to receive payment under applicable law; (b) maintain an active, authenticated Kenegdo account in full compliance with these Terms; and (c) personally submit the suggestion through the official Kenegdo platform workflow prior to the couple's connection.
8.3 Qualifying Suggestion & First-in-Time Attribution
(a) The suggestion must be officially submitted, logged, and timestamped on the Kenegdo platform before the engaged couple connects or begins dating for that shidduch cycle. (b) If multiple users suggest the same two individuals, reward eligibility will be attributed exclusively to the first verified suggestion recorded on the platform ("first-in-time rule"), as conclusively determined by Kenegdo's system records. (c) Suggestions made outside the Kenegdo platform or retroactively after the couple has already connected, dated, or announced an engagement are strictly ineligible.
8.4 Independent Double-Confirmation
(a) A reward is payable only upon the bona fide, public engagement of both individuals who were the subject of the qualifying suggestion. (b) Both engaged individuals must independently verify and confirm to Kenegdo that the suggestor's Kenegdo recommendation was the originating catalyst for their courtship and that the suggestor was genuinely instrumental in the introduction. (c) Kenegdo reserves the right to request reasonable proof of engagement and identity before approving any reward.
8.5 Payment Terms, Taxes & Reporting
(a) The reward amount will be the promotional reward rate active on the platform at the time the qualifying suggestion was submitted, or as otherwise published by Kenegdo. (b) Rewards are paid solely to the verified suggestor via Kenegdo's designated payment processors. (c) The suggestor is solely responsible for all federal, state, local, or foreign taxes arising from any reward. Kenegdo may require completion of IRS Form W-9 (or Form W-8BEN) prior to releasing funds and will issue Form 1099 or required tax disclosures where mandated by law.
8.6 Anti-Fraud, Collusion & Forfeiture
(a) Any fraudulent, collusive, manufactured, bad-faith, or abusive conduct—including submitting suggestions for couples who were already dating, engaged, or married; creating fake accounts; mass-spamming uncurated suggestions; colluding with couples; or attempting to manipulate the platform—will result in immediate disqualification, forfeiture of any pending or past reward claims, and permanent account termination. (b) Kenegdo retains sole discretion to investigate, approve, or deny any reward claim and to resolve any attribution disputes.
8.7 Independent Status
Participation in the Shidduch Reward Program does not create an employment, agency, partnership, joint venture, or contractor relationship between the suggestor and Kenegdo. Suggestors act strictly in their independent capacity.
Rewards are contingent on first-in-time system timestamps, independent confirmation by both engaged individuals, and IRS tax documentation. Kenegdo holds final discretion regarding eligibility.
9. Intellectual Property & Platform License
The Service, including software, designs, text, graphics, logos, icons, branding, algorithms, and features provided by Kenegdo, is owned by Kenegdo or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Subject to these Terms, Kenegdo grants you a personal, limited, revocable, non-exclusive, and non-transferable license to access and use the Service for its intended purpose. You may not copy, modify, distribute, sell, reverse engineer, or create derivative works of any part of the Service without our express written permission.
10. Feedback & Submissions
If you provide ideas, suggestions, improvements, or feedback to Kenegdo, you grant Kenegdo a perpetual, irrevocable, worldwide, royalty-free right to use and incorporate them without restriction, attribution, or compensation to you.
11. Third-Party Services & Links
The Service may integrate with or link to third-party services, such as authentication providers, SMS gateways, payment processors, hosting, or analytics providers. We do not control third-party services and are not responsible for their content, policies, or practices. Your use of third-party services is subject to their respective terms and privacy policies.
12. Account Suspension and Termination
We may suspend, restrict, or terminate your account or access to the Service at any time, with or without notice, if we believe you violated these Terms, created risk, caused harm, exposed Kenegdo or others to liability, provided false information, or misused the Service.
You may delete your account through the Service settings or by contacting support@kenegdo.app. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination will survive, including Sections 4, 5, 8.5-8.7, 9, 10, 13 through 18.
13. Disclaimers & No Guarantees
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, SECURITY, RELIABILITY, OR NON-INFRINGEMENT.
KENEGDO DOES NOT WARRANT OR GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PROFILE, SUGGESTION, COMPATIBILITY EVALUATION, INTRODUCTION, OR USER CONDUCT WILL BE ACCURATE, SAFE, RELIABLE, OR RESULT IN A SUCCESSFUL SHIDDUCH.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KENEGDO AND ITS FOUNDERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, EMOTIONAL DISTRESS, PERSONAL INJURY, OR DAMAGES ARISING FROM USER INTERACTIONS OR OFFLINE DATING EXPERIENCES, UNDER ANY LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KENEGDO’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO KENEGDO IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) $100.00.
15. Indemnification
You agree to defend, indemnify, and hold harmless Kenegdo and its officers, directors, employees, contractors, agents, and licensors from and against all claims, demands, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your suggestions or interactions with other users; (d) your violation of these Terms; or (e) your violation of any third-party rights.
16. Governing Law & Dispute Resolution; Binding Arbitration
16.1 Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the arbitration agreement below.
16.2 Informal Resolution
Before initiating a formal legal claim, you and Kenegdo agree to attempt to resolve any dispute informally. The party raising a dispute must send written notice describing the dispute to support@kenegdo.app. The parties will have 30 days to attempt resolution.
16.3 Binding Individual Arbitration
Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except that either party may assert qualifying claims in small claims court or seek injunctive relief in court for intellectual property or security misuse.
17. Class Action & Jury Trial Waiver
YOU AND KENEGDO AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND KENEGDO WAIVE ANY RIGHT TO A JURY TRIAL.
18. Changes to the Service or Terms
We may modify, suspend, or discontinue all or part of the Service at any time. We may update these Terms from time to time. If changes are material, we will provide notice by updating the effective date, providing in-app notice, or sending an email. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
19. Miscellaneous & Contact Information
Miscellaneous Terms
- These Terms, together with the Privacy Policy and any applicable promotional terms, constitute the entire agreement between you and Kenegdo regarding the Service.
- If any provision is found unenforceable, the remaining provisions remain in full force and effect.
- Our failure to enforce any provision is not a waiver of our right to do so later.
- You may not assign these Terms without our prior written consent. We may assign our rights and obligations freely.
- Headings are for convenience only and do not affect interpretation.
Official Contact
For questions, notices, or support regarding these Terms, please contact:
Kenegdo Inc.
Email: support@kenegdo.app
Website: https://kenegdo.app